How Are We Doing

We need your feedback!

Like anyone else, we like to know when we have done the job well. However – we also realize that in order to improve we must know when we are not doing the job to your expectations.

All entries will be included in a quarterly drawing – $50.00 in service or repair.

When I phoned for an appointment: Excellent Very
Good 		Good Fair Poor NA
I am very pleased with the way I was treated
The person I spoke to was very helpful
Ease of obtaining an appointment was
When I arrived: Excellent Very
Good 		Good Fair Poor NA
I was quickly acknowledged
They understood my specific vehicle problems
The waiting area was clean and comfortable
The service I received: Excellent Very
Good 		Good Fair Poor NA
I felt confident in the diagnosing and estimating process
The service advisor answered all my questions
The vehicle was ready when promised
The work that was performed met my expectations
The cashier was friendly & helpful
The following occurred: Excellent Very
Good 		Good Fair Poor NA
The work order was filled out and ready when I left the vehicle for work
I was notified when my vehicle was ready
The invoice was completed and waiting when I arrived
Below, please indicate any area you feel we need to improve on.
How did you hear about us?

Newspaper
Mailer/Coupon
Phone Book
Radio
Cable TV
Favorite news paper? Favorite Radio/TV Station(s)?


Please tell us who referred you so that we may thank them.
Your Name: Email Address:


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