We need your feedback! Like anyone else, we like to know when we have

done the job well. However - we also realize that in order to improve we must

know when we are not doing the job to your expectations.

All entries will be included in a quarterly drawing - $50.00 in service or repair.

When I phoned for an appointment: Excellent Very Good Good Fair Poor N/A

I am very pleased with the way I was treated

The person I spoke to was very helpful

Ease of obtaining an appointment was

When I arrived: Excellent Very Good Good Fair Poor N/A
I was quickly acknowledged
They understood my specific vehicle problems
The waiting area was clean and comfortable
The service I received: Excellent Very Good Good Fair Poor N/A
I felt confident in the diagnosing and estimating process
The service advisor answered all my questions
The vehicle was ready when promised
The work that was performed met my expectations
The cashier was friendly & helpful
The following occurred: Excellent Very Good Good Fair Poor N/A
The work order was filled out and ready when I left the vehicle for work
I was notified when my vehicle was ready
The invoice was completed and waiting when I arrived
Below, please indicate any area you feel we need to improve on.
How did you hear about us? Please check all that apply..
Newspaper Mailer/Coupon Phone Book Radio Cable TV
Favorite news paper
Favorite Radio/TV Station(s)
Referral - please tell us who referred you so that we may thank them.
Your name:   (First, Last)
E-mail Address:

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