Working Hours
  • Mon 7:00AM - 5:00PM
    Tue 7:00AM - 5:00PM
  • Wed 7:00AM - 5:00PM
    Thu 7:00AM - 5:00PM
  • Fri 7:00AM - 5:00PM
    Sat Appointment Only
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as you need. Do not be embarrassed to request lay definitions.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

Brought my car in for a check engine light. The problem was diagnosed and situation resolved. They gave me a loaner car while the service was being performed making my day much easier.


-Rich L.

I've been coming here for almost 10 years. I always feel great about the service my car gets from Dakota. The staff is nice & helpful in explaining the estimates & repairs.


-Alan B.

Very honest, And great service!!!!


-Ricardo S.

Excellent service, I had no brakes. Pedal to the floor on my 05 Tahoe. Turns out the lines were rusted/rotted. Replaced with better materials all lines, hoses and fittings. Brakes are rock solid now. And all for a reasonable (yet still painful lol) price. Sometimes having an older vehicle just means this stuff needs to be done. Very pleased.


-Vince S.

Life Savers!! They towed, repaired, had reasonable pricing for repairs, and gave me a loner so I could get to work. They made my commuted break down stress free. Thanks guys and gal!!


-Daniel Z.

Great and very reasonable pricing and very knowledgeable service writers would most definitely send friends here they did great work on my diesel truck for a fraction of the cost of Ford.


-Kyle R.

I stopped by for a minor repair and they got me in right away. I was impressed with their professionalism and service. I will definitely be back.


-Dan T.

They do a great job on repairs, maintenance, etc. We've used their services for years!


-David C.

I must give these guys credit for simply standing by their warranty on a timing chain replacement that ended up having an issue. They towed in my car, diagnosed, took responsibility for and fixed the issue, without question or hassle, under their warranty. It is valuable to know they are an ethical shop.


-Blake C.

Helpful, considerate, friendly and very reasonable rates! The perfect combination when you need help with your automobile.


-Patricia C.

Amazing service. I came to the shop 2 hours before closing on Saturday. Muffler on my Nissan got loose and apparently detached from the exhaust. They've inspected the car and showed me where the problem was, recommended optimal and inexpensive fix, spent a great deal of time calling local suppliers to locate the proper part and got the job done before closing. Staff was very nice and professional. Job was done fast and inexpensive. Great local shop. Highly recommended.


-Dmitriy F.

I had the most pleasant experience with Dakota's. They charged me a reasonable rate, were honest with me, and lent me a loaner car while mine was in the shop for a few days. I definitely recommend them and definitely would come back!


-Ashley R.
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  • ASA (Automotive Service Association)
  • BG Products
  • WIX Filters
  • Car Care Aware
  • Call Us For Service: 847-398-4645