At Dakota K, we are committed to giving our customers a great experience. The quality of our service and our attention to detail is what makes us a neighborhood favorite. When you bring your car into Dakota K, these are the people who are working hard to get your vehicle up and running.
A master of intricate technical automotive challenges, Steve is the guy we can all count on. He's worked at Dakota K most of his adult life, after helping his father, the founder, in the shop and pumping gasoline for customers as a teen. Not only did Steve complete high school early, but he's a graduate of Wyoming Tech, has completed his Service Electronic Training and attained a certificate in Business Administration from the University of Illinois, Chicago. When he's not diagnosing the intermittent issues or emissions problems that our customers bring to us on a daily basis, Steve is spending time with his wife Karen and their two children, Jason and Kim.
It seems as though everyone in the community knows Burt. A friendly face in the shop, Burt makes it a point to get to know each of our customers. After graduating from the University at St. Louis and running his own business for 22 years, Burt joined the team at Dakota K and we couldn't be more thrilled. Not only has Burt owned his own business and become an accomplished Service Advisor, but he's the father to three grown kids, Lauren, Alexandra and Aaron, and has been the husband of Ellen for more than 30 years. If he's not cruising around in his 1994 Ford Mustang GT Convertible, he's walking his dog Marley or playing with our customers' pups. In fact, if you bring your dog into the shop, Burt is sure to go out of his way to say hello and give them a scratch behind the ears.
Jonathan returned to Dakota K in 2013 after serving in the Army on an assignment to repair electronics, avionics and armament for the OH-58 Delta helicopter. He is a graduate of UTI Auto Technology school and now resides in Lake Zurich. While he's ready to repair any issues you may be having with your hybrid, there's nothing he loves more than working on older cars.
Meet Doug. He's obsessed with tools. He's always buying the newest and best tools, and the other shop technicians are grateful. If ever they need a special tool, it's almost a guarantee that Doug has it. And as the technology in cars continues to grow, so will his obsession. A graduate of Lincoln Technical University, Doug began working at Dakota K in 2009 and has proven to be a very reliable technician ever since. In addition to his love of tools, Doug loves spending time with his daughter, Katie, and can often be found in the great outdoors hunting, fishing or camping.
An extremely motivated and conscientious employee, Red has been a part of the Dakota K family since 2008. A graduate of Lincoln Technical Institute, Red is ASE Certified and is currently working on getting his L1 Master Tech certification. Red loves spending time with his two sons, JJ and Paul, whether fishing, hunting or helping out with Cubs Scouts. Another shop dog lover, Red has two dogs: Rex and Penny, a 135-pound Mastiff.
If your car has been serviced by Robert, you can rest assured knowing your car is in good hands. Robert's attention to detail is what makes him such a valuable part of our team. He'll not only inform you have any issues your car may have, but he'll let you know what to look out for in the future. A graduate of Bielawa Tech, Robert has been with us since 2000. When he's not in the shop, he's spending time with his wife, Bozena, and their three kids, Paulina, Jessica and Paul.
Ken is all about continuing education and training. He's always up-to-date on the newest maintenance techniques and is constantly encouraging those around him to stay current on best practices. He joined the Dakota K team in 2011 and loves working on a variety of old and new cars.
Ever since he can remember, Brayan's hobby has been cars. Apparently, he doesn't get enough of it in the shop because he's always working on an automotive project in his free time. A newer member to the team, Brayan joined Dakota K in 2015 after earning his Associate Degree in Automotive Technology from Triton College. He currently lives in Wheeling with his wife and son.
If you're looking for an automotive expert, Megan's your gal. She joined Dakota K in 2016 after spending nearly three decades in the business. Starting as a diesel mechanic, she became an ASE-Certified Master Technician and Master Diesel Technician before turning to a Service Advisor role. So when she tells you that routine maintenance will extend your vehicle's life - trust her, she knows what she's talking about. Throughout her time working in the automotive industry, her favorite part has been seeing the new changes to the technology and tools in recent years.
Brought my car in for a check engine light. The problem was diagnosed and situation resolved. They gave me a loaner car while the service was being performed making my day much easier.
I've been coming here for almost 10 years. I always feel great about the service my car gets from Dakota. The staff is nice & helpful in explaining the estimates & repairs.
Very honest, And great service!!!!
Excellent service, I had no brakes. Pedal to the floor on my 05 Tahoe. Turns out the lines were rusted/rotted. Replaced with better materials all lines, hoses and fittings. Brakes are rock solid now. And all for a reasonable (yet still painful lol) price. Sometimes having an older vehicle just means this stuff needs to be done. Very pleased.
Life Savers!! They towed, repaired, had reasonable pricing for repairs, and gave me a loner so I could get to work. They made my commuted break down stress free. Thanks guys and gal!!
Great and very reasonable pricing and very knowledgeable service writers would most definitely send friends here they did great work on my diesel truck for a fraction of the cost of Ford.
I stopped by for a minor repair and they got me in right away. I was impressed with their professionalism and service. I will definitely be back.
They do a great job on repairs, maintenance, etc. We've used their services for years!
I must give these guys credit for simply standing by their warranty on a timing chain replacement that ended up having an issue. They towed in my car, diagnosed, took responsibility for and fixed the issue, without question or hassle, under their warranty. It is valuable to know they are an ethical shop.
Helpful, considerate, friendly and very reasonable rates! The perfect combination when you need help with your automobile.
Amazing service. I came to the shop 2 hours before closing on Saturday. Muffler on my Nissan got loose and apparently detached from the exhaust. They've inspected the car and showed me where the problem was, recommended optimal and inexpensive fix, spent a great deal of time calling local suppliers to locate the proper part and got the job done before closing. Staff was very nice and professional. Job was done fast and inexpensive. Great local shop. Highly recommended.
I had the most pleasant experience with Dakota's. They charged me a reasonable rate, were honest with me, and lent me a loaner car while mine was in the shop for a few days. I definitely recommend them and definitely would come back!